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Lead Operations & Client Delivery at ClearSky Logic
(Office Based - onsite presence required weekly covering both Edinburgh and Glasgow)
Who We Are
At ClearSky Logic, we’re not your standard software delivery company—we are the Special Ops for software delivery. We move fast, solve complex problems, and deliver mission-critical solutions that drive real and lasting impact for our clients. With our eyes on significant growth and building an elite team, our rapid expansion has created the need for this pivotal role. As we scale at pace, we’re looking for a driven and strategic individual to join us on this exciting journey, playing a key part in shaping our future success.
With our eyes on £10M revenue and an 80-strong elite team, we are seeking a COO who thrives under pressure, adapts on the fly, and keeps our operations and squads operating at peak performance.
The Mission
As COO, your job is to run the engine room—ensuring our squads execute at the highest level, our clients get exceptional results, and our operations are built for scale and resilience. You’ll build future-proof and scalable processes, optimise delivery, and drive operational excellence, all while keeping a razor-sharp focus on efficiency, quality, and impact. If you’re a strategic operator with the grit to get things done, we want you on our team.
Your Objectives
Squad Performance & Client Success
1. Oversee our elite squads, ensuring seamless, high-impact delivery of client projects.
2. Deploy Special Ops precision to balance speed, quality, and profitability across projects.
3. Implement scalable, repeatable delivery processes and systems that drive consistency and efficiency.
4. Support client success and retention, ensuring long-term partnerships and growth.
Operational Excellence & Scalability
1. Design and execute high-performance operational strategies to support rapid growth.
2. Optimise internal systems, workflows, and processes for maximum efficiency.
3. Lead capacity planning and squad deployment, ensuring the right talent is in the right mission and fully set up for success.
4. Drive continuous improvement, leveraging data and insights to refine execution.
5. Ensure compliance with operational standards and accreditations such as our ISO27001 certification, embedding best practices into our processes.
6. Work side-by-side with the CEO as part of the C-suite leadership team to execute the company’s vision.
7. Build, coach, and lead a world-class operations and squad delivery structure.
8. Support a culture of accountability, precision, and elite execution.
9. Own and drive key business metrics, including profitability, project delivery, squad efficiency, and client satisfaction.
What You Bring
1. Proven leadership experience in operations and client delivery within a tech, SaaS, or digital business.
2. A proven track record of scaling teams, systems, and operations in a high-growth environment.
3. A strategic mindset combined with flawless execution—you don’t just plan, you deliver.
4. Expertise in operational efficiency, project delivery, and client success.
5. A calm, solutions-driven leader, ready to adapt and pivot when needed.
6. Strong commercial acumen and understanding of the link between operations, squads, and revenue growth.
Why Join ClearSky Logic?
1. Be a key player in an elite, high-impact tech squad.
2. Own and scale operations and squad delivery in a mission-critical leadership role.
3. Work in a culture that values speed, precision, and real-world results.
4. Competitive salary, benefits, and the opportunity to shape the future of ClearSky Logic.
Seniority level
Executive
Employment type
Full-time
Job function
Management
Industries
Software Development
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