Service Desk Team Leader Exciting opportunity for a current first or second line support engineer to step up in to a leadership position. Salary up to £35,000 with excellent benefits on top Fantastic culture designed to progress you as a professional Sheffield based client Hours of work 8:30 - 5:30pm To apply please call 07880 358 143 or email chris. hopleysearchability.com Based out of our head office in Sheffield, we are an internationally renowned organisation who deliver exceptional technical projects to clients across the world What you will be doing; You will become a key part of our technical support team, leading a close knit team, ensuring that you deliver on the agreed SLA's, KPI's and play a part in the team's success. You will run reviews and look to mentor the guys through issues to ensure successful resolution and work with the team manager to become a key professional in the team make up. We need you to have; Service Desk experience within a Microsoft environment Experience mentoring professionals in this space Live locally to Sheffield It's nice to have; Experience working for an MSP Technical certifications and qualifications Have experience working within a customer facing position To be considered… Please either apply by clicking online or emailing me directly to chris.hopleysearchability.com. For further information please call me on 07880358143. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.