AOG Export/Import Operator
Shift: 4 on, 4 off (12-hour shifts, negotiable: 07:00–19:00)
About the Role:
Join a dynamic and growing Freight Forwarder as an AOG Export/Import Operator, ensuring the swift and efficient movement of air freight shipments while delivering outstanding customer service.
Key Responsibilities:
1. Coordinate and arrange air freight shipments for customers.
2. Manage emails, collections, and deliveries efficiently.
3. Prepare shipping documents (MAWB/HAWB) and ensure full compliance with UK HMRC regulations.
4. Monitor live AOG shipments and proactively adjust to customer needs.
5. Investigate and resolve queries or complaints swiftly.
6. Liaise with approved suppliers and handling agents.
7. Support with costings, quotations, and invoicing when required.
8. Manage multiple shared inboxes, ensuring timely query resolution.
9. Assist with import operations as needed.
10. Provide ad-hoc support to the AOG Manager.
What We Offer:
Shift pattern allowing work-life balance (4 on, 4 off)
If you're ready for a fast-paced role in a growing company, apply today!
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service, Distribution, and Supply Chain
Industries
Wholesale Import and Export, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation
#J-18808-Ljbffr