Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service?
We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers.
In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you.
Job Title: 2nd Line Support Technician
Salary: £35,000 - £45,000
Location: Redhill (own transport essential due to location)
Benefits:
- 22 days annual leave, rising to 25 (accruing a day per year)
- Performance-based bonus
- Company laptop
- Training opportunities
- Frequent team social events
Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty…
Day-to-Day Responsibilities
* Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, in...