Join Our Team at The Halkin
At COMO The Halkin, we are more than just a luxury hotel. We are a close-knit team, tucked away on a quiet Belgravia street. Our 41-room hotel offers a warm, welcoming atmosphere where our small, supportive team truly looks out for one another. If you are passionate about hospitality and want to be part of a team that values kindness, collaboration, and genuine care, we would love to hear from you.
Role Overview: As a Receptionist, you will be the welcoming face of the hotel, ensuring every guest enjoys a smooth and memorable experience from check-in to check-out. Whether assisting with reservations, handling guest inquiries, or coordinating with different departments, your friendly and professional approach will help create a warm and efficient atmosphere.
What you will do?
* Provide exceptional service to our guests with a warm and genuine approach
* Be completely knowledgeable of our room categories, layouts, and features, as well as with sales types, guests types, VIP codes, and room rates
* Efficiently handle check-ins and check-outs using Opera Cloud
* Resolve any guest queries with patience and professionalism
* Work closely with your teammates to ensure smooth handovers and seamless operations
Who You Are?
* A natural people person who loves making others feel welcome
* Calm and confident when problem-solving
* Excellent written and verbal communication skills
* Organised and comfortable working independently
* Experienced in hospitality or customer service
What we will offer you?
* Competitive Salary: £29,000 per year + service charge
* Global Perks: Employee rates at all COMO Hotels and Resorts worldwide.
* Dining Discounts: Special rates at Nobu London.
* Travel Perks: Three complimentary nights at any COMO Hotel or Resort.
* Development: Career growth opportunities and learning experiences.
* Bonus: For introducing someone to any COMO property
* Wellbeing: A calendar of wellness activities and access to financial advice.
* Support: Employee Assistance Programme available 24/7, NEST Auto-enrolment Pension, Company Sick Pay
* Everyday Comfort: Free meals on duty, uniform, and laundry service.
* Holidays: 28 paid days off, increasing with service.
COMO Hotels and Resorts is an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
If youre ready to bring your warmth and enthusiasm to a team that truly values each member, we cant wait to welcome you to The Halkin.
Apply today and start your COMO journey!
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