As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can. FLYER Platform is an end-to-end suite of accounting solutions that enable the major AXA entities to produce financial figures for the Group and local regulators, as well as to meet local management requirements. As Service Delivery Manager for General Accounting Product, you will become a key member in high-impacting projects, with top-tier clients, apply cutting-edge technology and methodologies to drive business added value transformation. Join our team and make a real difference in setting the scene for the next decade. The future starts today. You will join the Corporate Functions Global Products department. In its “IT for Business” duty, our department designs, delivers and operates end user global applications in the domain of Corporate & Support Functions organized in 24 products within 6 lines of products (Finance, I nvestment, Procurement, Risk Management, HR/Communication, Compliance), most of them sponsored by Group Corporate departments. Our department relies on a high performing team of 200 experts (mainly located in France and Portugal also with offshored managed services), committed and motivated, creating and protecting value at Group & Entity level. Our main mission is to be the preferred partner of AXA Business families in Corporate Functions while ensuring excellence and consistency across our products in: · Implementing, operating and managing Group and/or Global Solutions · Delivering advisory services in answer to Business requirements and stakes · Leveraging a market leader right-shored delivery model · Continuously integrating customer centricity, efficiency, innovation & technology in our operating model About the job Job purpose As a Service Delivery Manager for General Accounting Product you will act as the convergence point, be the driver for the transversal topics, securing the proper follow up even through the existent silos/different Products/different teams. Main missions The Service Delivery Manager is the keeper of the solution stability, in line with the agreed service and quality levels and ensures the smooth business operations. You are the overall coordinator of the Quarterly Closing processes, decisively supporting Flyer entities towards a timely and lean financial reporting. You work in close cooperation with the Product Manager, leading and taking part in the different key programs and projects. You are an ambassador to evangelizer of the good practices such as the continuous improvement mindset within our teams and an instigator for excellence towards the KPI’s in force. We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued. AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities We are looking for someone with the following experience and skills\: Experience As successful candidate you have a solid track record of operating with SAP solutions, particularly in the financial domain. You have already coordinated team members, are experienced in working in geographical dispersed realities and with Onshore and Offshore delivery centers. You master with excellence the art of keeping all stakeholders engaged and timely informed, on the progresses and challenges of the Projects. Technical skills · Solid SAP Financial Modules experience (FI, CO, AA, AP and AR), as an implementer. · Good English level and Communication skills. · Experience in AGILE/SCRUM frameworks/methodologies. Soft skills / transversal skills · Resilience and eagerness to drive complex topics, in ambiguous/siloed contexts. · Commitment, Customer First mindset, Courage and Integrity are key skills to succeed in the role.