At AJW Group, we are looking for a detail-oriented and proactive professional to oversee the end-to-end repair cycle, ensuring on-time delivery and meeting diverse customer requirements.
In this role, you will work closely with internal and external stakeholders to drive efficiency, optimise processes, and consistently exceed performance targets. If you thrive in a fast-paced environment and are committed to delivering results, we’d love to hear from you.
This role is initially a 12-month fixed term contract.
What you will be doing:
* Build and maintain strong relationships with suppliers and customers.
* Manage repair orders, providing clear communication and regular status updates.
* Negotiate cost reductions on repair shop quotations.
* Achieve performance targets in line with KPIs and contractual agreements.
* Expedite urgent component deliveries.
* Work with internal teams to resolve issues and implement corrective actions.
* Support additional tasks as assigned by the Team Leader or Head of CRO.
Minimum Requirements:
* Strong administrative skills in an office environment.
* Proficiency in Microsoft Outlook and Excel.
* Experience in supply chain, logistics, or repair management (aviation preferred).
* Strong negotiation, communication, and customer service skills.
* Problem-solving mindset with the ability to work in a fast-paced environment.
* Excellent organisational and time management skills.
* Ability to multi-task, prioritise, and meet deadlines.
AJW Group is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.
Please note, that you may need to undergo a DBS background check if you are successful.
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