Technical Account Manager - Food Industry
Our client is a successful FMCG business that is growing and dynamic with an exciting branded and OL product range supplying major retailers and food service establishments.
Working in partnership, we are seeking a Technical Account Manager to join their Technical department.
The Role:
1. Advise, manage and maintain all technical information to meet present and expected customer and legal requirements.
2. Be the main point of day-to-day contact for all business customers.
3. Ensure all technical communication to the customer is joined up and aligned with the business key functions (Commercial, NPD/Process, Operations, Technical and Supply Chain).
4. Lead customer initiatives, ensuring projects are communicated effectively and within the agreed timescales.
5. Manage all technical customer visits to site and within the supply base. Ensure all customer meetings are attended and a summary with next steps/actions communicated and managed within the business.
6. Ownership and support during new product development from innovation to product launch.
7. Completion of internal audits.
The Candidate:
1. Well presented.
2. Ambitious and dynamic.
3. Excellent communication skills: verbal & written.
4. Able to work autonomously or as part of a team.
5. Excellent attention to detail, people skills and organization skills.
6. Ability to operate successfully in a fast-changing environment.
7. Problem solving: A focused, pragmatic approach to solving problems. Able to use root cause analysis to identify, assess and select the most appropriate course of action to resolve issues.
8. Ability to work under pressure.
9. PC Literate.
10. Proficient in the completion of customer specification (specifics of which can be discussed 1-2-1).
What’s on Offer?
1. A commensurate starting salary, dependent on experience.
2. 28 days annual leave.
3. This is a fantastic opportunity for a highly motivated professional.
If you are interested in this position, then please forward a copy of your most up-to-date CV to Simon Norris.
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