We are working closely alongside a LocalAuthority in Enfield to assist withthe appointment of an Operational RepairsPlanner on a 3monthcontract highly likely to be extended at clientsdiscretion. Please apply with your CV for immediateconsideration.
Rate ofPay: 16.54 20.71 per Hour
Responsibilities:
* Responsible for scheduling all appointmentswith customers for responsive and programmed works with suitablyqualified operatives using available technology and reporting toolsto ensure business objectives are fully achieved within agreedtimeframes.
* To ensure that repairs are plannedbased on the appropriate time required for the works to becompleted wherever possible on the first visit excellentunderstanding of the building processesrequired.
* To continually manage the trade staffwork schedule to maximise and ensure high productivitylevels
* To ensure that emergency order arecompleted in the statutory requiredtargets.
* Using own initiative proactivelymanage work orders using IT systems ensuring that variations andcomplex orders are managed and coordinated and accurate records arein place to monitor through tocompletion.
Requirements:
* Experience of working within operationalsupport/business administration or Educated to A Level standard orLevel 3 NVQ in businessadministration
* Experience of using workscheduling/planning systems ICT ormanual.
* Customer service skill relating todefusing service failure conflicts
Please note:
* You should be available to work immediately orat a short notice.
* You should have right towork in U.K
Disclaimer: Brackenberry Ltdis acting as an Employment Business in relation to this vacancy. Weare committed to equality in the workplace and is an equalopportunity employer. Unless otherwise stated all of our roles aretemporary though opening assignments can be and often are extendedby clients on a longer term basis and can sometimes becomepermanent.
Important: We will interpretyour application as being permission to submit your CV to this role(with the right to represent you) unless you advise us to thecontrary. Incase the role requires an enhanced DBS your DBS must beeither through us or be accompanied by a subscription to the DBSupdating service.
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