Mortgage Administrator / Customer Success Administrator / Client Manager
Monday to Friday - 9am to 5.30pm
THIS IS FULL TIME OFFICE AND NOT HYBRID
About the Role
Are you an organised and detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment and take pride in making the house purchase and re-mortgaging process as seamless as possible? If so, we want you on our clients’ team!
Why Join our client?
They are an independent Mortgage Advisory business and you would be part of their small, close-knit team where your contribution will really matter. You’re not just a number—you’ll be valued, supported. If you’re looking for a role where you can make a real difference, we’d love to hear from you!
As a Mortgage Administrator, you’ll play a key role in ensuring a smooth and stress-free experience for our clients, liaising with a large panel of mortgage providers. This isn’t just a job—it’s an opportunity to make a real impact.
Key Responsibilities
Application Management & Support
Supporting the Senior Client Manager with all administration and client contact.
* Accurately keying mortgage applications – upwards of 40 per month
* Review and upload client documentation, ensuring authenticity and completeness.
* Proactively manage your own chasing diary to keep applications moving efficiently.
Client & Partner Communication
* Handle incom...