Account Manager – SaaS (Education Tech) Hybrid – Sheffield HQ (1 day a week in the office) £40-45k OTE (Uncapped Earnings) Are you commercially minded, skilled at managing client relationships and driving account growth? Our client, a pioneering EdTech company, is looking for Account Managers to grow key accounts, improve client retention, and seek out opportunities for upselling and cross-selling within their portfolio. This role will: Manage a portfolio of key accounts, focusing on retention, renewals, and reducing churn. Identify and implement upselling and cross-selling opportunities to maximise client value. Build and grow client relationships, becoming a trusted partner to your clients. Accurately forecast renewals and provide insights to improve customer advocacy. Represent client needs internally to enhance product and service offerings. This role needs: Commercial experience – whether in sales, account management, client success or a similar client-facing role focused on growing revenue Proven success in retention and renewal processes with a track record of meeting targets. Excellent interpersonal and communication skills to influence and build trust. Familiarity with CRM tools like HubSpot is a plus. A proactive, solutions-oriented mindset with the ability to thrive in a fast-paced environment. This role offers: Hybrid working: At least 1 day a week in the client's vibrant Sheffield office. Competitive package: Base salary £30,000 plus £10,000 - £15,000 on target earnings (Uncapped) Career progression: Regular training, mentoring, and opportunities to grow and progress within the company. Great perks: Enhanced annual leave, team socials, access to wellness programs, and cutting-edge sales tools. If you're motivated by growing accounts and taking ownership of client success, this is a fantastic opportunity to play a key role in driving business growth in a sector that is growing unbelievably quickly