JOB DESCRIPTION
Sales and Purchasing Administrator
Purpose of Rule:
Working for the UK’s largest garage equipment and service company, you will be an integral part of our spares sales and procurement activities. Working in the new distribution hub in Cheshire, you will be responsible for the sale of spare parts to support our customers’ equipment in the field, whilst delivering excellent customer service as well as assisting in the procurement of goods and parts to feed our commercial activity.
Key Responsibilities:
* Handle parts enquiries from customers by telephone and email.
* Process spare part orders from our customers.
* Assist in the raising of purchase orders for both equipment and spare parts.
* Assist in the logistics of bringing the procured goods from our suppliers to our warehouse.
* Updating of systems with required data when applicable, e.g. price updates, order updates with ETAs.
* Deliver excellent customer service.
* Process customer returns in a timely fashion.
* Undertake any other reasonable duties as required.
* Holiday cover for other team members as required.
Qualifications & Requirements:
* Customer-focused attitude with a polite and professional manner.
* Good written and verbal communication skills.
* Excellent levels of communication at all levels.
* Works well in a team environment.
* Strong levels of attention to detail and accuracy.
* IT literacy.
* Previous experience of working with SAP systems is preferred but not essential as full training will be provided.
* Previous experience in a similar role is preferred but not essential.
* Previous experience in import/export procedures is desired but not essential as full training will be given.
Benefits:
* Pension plan.
* Life insurance.
* Employee Assistance Programme – Family cover.
* Medicash Healthcare Plan.
* 25 days holiday (26 after 5 years) plus bank holidays.
* Free on-site car parking.