Main area Life Science Key Account Manager Grade NHS AfC: Band 8b Contract Permanent Hours
* Full time
* Flexible working
37.5 hours per week (3 days in the office per week, 2 days working from home) Job ref 196-SMT1659
Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Guy's Hospital Town London Salary £70,387 - £80,465 per annum incl. HCAS Salary period Yearly Closing 16/01/2025 23:59 Interview date 19/02/2025
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Job overview
The Life Science Key Account Manager, as a senior manager in the Regional Research Delivery Network (RRDN), will work as part of a national Research Delivery Network (RDN) Industry facing team to develop and manage relationships with Life Sciences companies, and the NIHR wider stakeholders within the clinical research environment including non-commercial funders and other parts of the research ecosystem to attract and grow clinical research delivery in the UK.
Main duties of the job
* Strategic Leadership
* Business Planning
* Information & Administration
* Operational Management
* Service Improvement & Development
* Performance Management
* Communication & Stakeholder Management
* Corporate Governance
Detailed job description and main responsibilities
* Develop business cases/options papers for the RRDN Leadership team to inform decisions regarding workforce and organisational development
* Responsible for managing the budget and associated resources relating to the RRDN Life Science Key Account service
* An in depth understanding of the Study Support Service offer, impact case studies and latest innovations that supports each life sciences customer to optimise their study delivery
* To use horizon scanning data, business intelligence and your NIHR expertise and relationships to provide a personalised service to key accounts ensuring that key themes and opportunities are made visible to the RDN
* Act as an ambassador for the RDN and an advocate for the key accounts managed
* To lead and support the development of Key performance indicators for the RRDN Life Science Key Account Management in alignment with national indicators
* Identify, establish and maintain working relationships with the relevant stakeholders and partners
* Ensure that effective governance arrangements are in place for identifying and mitigating risk
* To provide strong visible, inclusive and compassionate leadership across the RDN Life Science Key Account Management
Person specification
Education and Qualifications
* Significant experience or knowledge in research and development (R&D), science or healthcare
* Significant specialist knowledge of the NHS, R&D systems and the context of the importance of the life sciences in this context
Knowledge and Experience
* Experience of owning and writing complex business cases
* Broad knowledge and experience of utilising information technology to provide management information reports
* Experience at dealing with very senior people both internally and externally
* Proven experience of working successfully as part of diffused leadership teams
* Proven staff management experience
* Experience of managing a customer-focused service
* Experience of working in healthcare in an operational management or business management or development capacity
* Experience of working with the life sciences sector or working within R&D within the NHS/academic sector
* Ability to negotiate commercial contracts and non-commercial agreements
* Professional leadership at an operational level
* Experience at project management
* An understanding of business and marketing principles
* Research management and administration including governance, sponsorship, costings, contracts, finance and clinical trial agreements
* Appreciation of clinical research methodologies and trials organisation
* Advanced experience of using R&D databases
* Experience of working in the private healthcare sector and International business experience
* Senior level experience of managing R&D activity in the health and social care/university sector
* Demonstration of strategic thinking and strategy development
* Experience of design management and delivery of completed research projects
Skills and Abilities
* Robust leadership skills
* Ability to exercise initiative
* Excellent organisational skills
* Team building and staff training skill
* Excellent verbal and written communication skills
* Excellent interpersonal and negotiation skills
* Ability to operate at all levels throughout an organisation
* Evidence of strong analytical skills and high level of numeracy
* Ability to work to tight deadlines under pressure
* Experience of managing a wide range of complex duties
* Good IT skills
* Ability to prepare and deliver presentations to a high standard
* Ability to plan, manage and deliver projects and activities
* Ability to manage challenging and stressful situations
* Strong problem-solving skills
Values and Personal Qualities
* Able to lead, motivate, and delegate
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
#J-18808-Ljbffr