Workshop Controller – Norwich Join a Leading Automotive Service Centre Driving the Future of EV. The Opportunity We are acting on behalf of our client – an innovative automotive service centre in Norwich – who are on the lookout for an enthusiastic Workshop Controller. This role is perfect for an experienced workshop controller, service adviser, or technician ready to advance their career. With a strong focus on cutting-edge technology and the advancement of electric vehicle technology, you’ll play a key role in a forward-thinking team that sets industry standards. What You’ll Do • Oversee and manage daily workshop operations to maximise efficiency and ensure a seamless service experience. • Collaborate closely with the Service Manager to maintain a clean, safe, and professional workshop environment, ensuring first-time repairs and high productivity. • Lead clear and effective customer communications, ensuring all additional work is well explained, accurately quoted, and properly authorised. • Manage and support a team of technicians, ensuring compliance with both company and manufacturer standards, while enhancing staff and customer satisfaction. • Tackle technical challenges head-on, meeting deadlines and adapting swiftly in a fast-paced environment. About You • You’re an organised, quick-thinking professional with hands-on experience in workshop control, line management, or service advisory roles. • You have a proven track record in the automotive industry, excelling under pressure and meeting tight deadlines. • You’re passionate about innovation and the transition to electric vehicles, eager to embrace new technologies and take on a leadership role in a progressive organisation. Benefits • A highly rewarding role with clear opportunities for career progression and comprehensive training. • An attractive bonus structure and flexible working patterns tailored to your needs. • The chance to be at the forefront of the electric vehicle revolution in the automotive industry. Why Apply? If you’re driven by excellence and ready to make a significant impact as a Workshop Controller in Norwich, this is the role for you. Join our client’s dynamic team and help lead the automotive industry into a sustainable, electric future. How to Apply Apply online or contact Justin Murray at Big Sky Additions for a confidential chat. Boost your career and be part of a visionary team that’s shaping the future of automotive technology