17/04/2025/in, ,, ,, ,, /by
Parts & Service Advisor – Tipton Van Centre
up to 45 hours a week, Monday to Friday 08.30 – 18.00
up to £13.03 pr hr (£30,500)
Operating within the newly opened Van Centre, (Hobart Rd, DY4 9LE) you will be part of a team developing and sustaining superior performance in Parts with some service reception tasks.
Core Responsibilities:
Parts:
1. Ensure customer orders are taken and supplied to the correct specification.
2. Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
3. Maintain an efficient filing and retrieval system.
4. Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
5. Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
6. Wear personal protective equipment (PPE) when must be worn.
Service:
7. Ensure when working on the Front of House reception that customers are greeted professionally and with a friendly demeanor when booking in their vehicle, relaying back costs and information from their service and inspections etc.
8. Updating the customer throughout with timelines and costs where applicable
9. Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
10. Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
General Duties:
11. Work with the team to ensure a strong top team ethos.
12. Support the development of character, skills, attitude and superior individual and team performance.
13. Ensure that you conduct yourself in a business-like and professional manner.
14. Assist with maintaining a clean and professional Service and Parts area.
15. Attend any training or development activity that is made available.
Required Competencies:
16. Knowledge of vehicle parts and dealership front of house experience
17. To be able to competently use desktop PC and associated software & systems
Benefits:
18. 25 days holiday rising with service
19. pension scheme with employer matched contribution of up to 5%
20. healthcare cash back scheme
21. discounts across retailers, cinemas and theme parks ++
22. discount on Arval Contract Hire cars