A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business.
Duties will include:
* Being the first point of contact for any external customers or clients
* Providing technical support in relation to IT and software systems
* Troubleshooting based on client queries
* Developing business knowledge and understanding the software used
* Explaining use of systems to clients and responding to enquiries in a fast and efficient manner.
Candidates will:
* Be computer literate to a high standard
* Have a genuine passion for IT and software
* Be organised and responsive, using initiative and motivation to deal with enquiries
* Be strong communicators, both internally and externally
* Be reliable and enthusiastic when approaching all tasks
Qualifications required:
Preferably 5 GCSEs grades 4 to 9 (A* to C) or equivalent including Math, English Language and IT
35 hours per week
Monday to Friday 9am to 5pm with 1 hour unpaid lunch
£8.00 per hour
Job Features
Job Category IT Technical Support Apprentice
Job Ref Number: J3341
Skills Required: Be computer literate, passion for IT and software, organised and responsive
Qualifications 5 GCSEs, Grades 4 to 9 (A* to C) or equivalent including Maths and English.
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