* Job Title: Credit Controller
* Location: Ringwood, Hampshire BH24 3FA
* Hours: Full-time, 37 hours per week
* Rewards & Benefits: Competitive salary, 24 days holiday, day off for your birthday, and on-site parking
About the role
Churchill Estates Management are looking for a personable and diligent Credit Controller to join the accounts and finance team at our Head Office in Ringwood.
As the Credit Controller, you will be contacting our customers and homeowners in a friendly manner when payments are overdue to settle their accounts. You will discuss the terms of their account and if necessary, negotiate repayment plans. The role will include both telephone and written correspondence and related administrative duties.
You will be able to sensitively handle delicate situations, particularly those customers who are facing financial difficulties and decide upon the best course of action. At other times you may liaise with Solicitors to pass on unrecoverable debt. Your handling of our customers at every touchpoint should remain professional, polite, kind and helpful to manage expectations, to meet customer needs and in turn, meet the needs of the business.
Office hours are Monday - Thursday, 09:00-17:30 and Friday 09:00-17:00.
About you
Our preferred candidate will demonstrate good experience in Accounts and Finance, with at least one year's experience as a Credit Controller. You ...