Our convenience store is seeking a dynamic and customer-focused Shop Sales Assistant to join our team. This role requires retail experience, excellent communication skills, a friendly and engaging personality, and the ability to effectively interact with customers. The ideal candidate will also possess social media skills to support our online presence and community engagement.
Responsibilities:
1. Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
2. Engage with customers to understand their needs, offer product recommendations, and provide detailed information about our convenience store products.
3. Maintain a tidy and organized sales floor, ensuring shelves are well-stocked and products are attractively displayed.
4. Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
5. Assist with inventory management, including receiving and stocking merchandise.
6. Stay up-to-date with product knowledge, industry trends, and regulations related to convenience store items.
7. Utilise social media platforms to promote our store, interact with customers, and share relevant updates about new products or special offers.
8. Collaborate with the team to achieve sales targets and contribute to the overall success of the store.
9. Maintain a safe and clean working environment, following all health and safety guidelines.
Requirements:
1. Previous retail experience, preferably in a convenience store or related industry.
2. Excellent communication skills, both verbal and written, with the ability to engage customers in a friendly and informative manner.
3. Strong interpersonal skills, capable of building rapport with customers and providing outstanding service.
4. A chatty and engaging personality that creates a positive and welcoming atmosphere.
5. Proficiency in social media platforms and experience using them to promote products or engage with customers.
6. Basic computer skills, including experience with point-of-sale (POS) systems.
7. Knowledge of convenience store products, including groceries, snacks, beverages, personal care items, and related industry trends is desirable.
8. A passion for the retail industry and a genuine interest in assisting customers with their needs.
9. Ability to work in a fast-paced environment, multitask, and handle a variety of responsibilities efficiently.
10. Flexibility to work weekdays, weekends, and occasional evenings as per the store's schedule.
If you are a customer-focused individual with retail experience, excellent communication skills, and a passion for the convenience store industry, we invite you to apply for the position of Shop Sales Assistant. Join our team and contribute to creating a positive shopping experience for our valued customers.
Job Types:
Full-time, Part-time, Permanent, Zero hours contract
Pay:
£10.42-£11.41 per hour
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Employee discount
Schedule:
* Flexitime
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: The No1 Plug Sales Assistant
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