Based in the heart of Manchester, CTI is now one of the largest digital transformation agencies outside of London. Our journey is unique and we need dedicated and talented people to join us to help our continued growth and development. Not only will you have exposure to some exciting technologies but you’ll also get to know our various teams and departments.
Why our QA team
QA testing is an integral part of the development process and the Head of QA role contributes heavily to ensuring the delivery of high-quality products and services. Responsibilities include driving quality initiatives, developing and maintaining testing processes and tools, promoting a culture of excellence and helping the team maintain rigorous standards to support CTI’s success.
Our QA works across multiple sites and platforms in a fast-paced environment, so no two days are the same and there’s always something new to be getting stuck into!
As a team we want to make sure we are being the best we can be, so we encourage, we inspire and we support each other to reach not only our professional goals but also our personal goals. Although we take a hybrid approach, we still talk regularly to ensure maximum communication across the board.
What does a typical QA Tester day look like?
* Attend daily scrum meetings
* You’ll work alongside our development and PM teams to deliver new sites and develop existing sites
* Typical products our QA team works with are Magento2, Drupal, and Umbraco.
* We use Jira for bug tracking/planning and test devices via online testing tools
What will my day look like?
* 50/50 role (hands-on testing and other managerial responsibilities)
* Define, document and implement testing processes and standards that adhere to and ensure best practices are followed while accommodating the practicalities of agency work and individual project constraints/requirements
* Manage the QA team, providing leadership, mentorship and support to help the team grow and develop their skills with identified training opportunities
* Contribute to overall processes and initiatives as a member of the Technical Leadership Team, to include testing as a holistic part of the development lifecycle
* Drive the use of software tools (automated testing, cross-browser emulation, screenshot comparison, etc.) within the Technical Leadership Team to maximise efficiency and reduce regression-related issues
* Work closely with our wider teams, including project management and client services, to help manage the day-to-day delivery of work
* Work closely with the resource manager to maintain effective planning and scheduling processes, ensuring the team can work efficiently and utilisation targets are met
* Assist in reviewing project/sales estimations from a QA perspective, recommending suitable testing approaches based on the context/budget and estimating time required
* Communicate with clients as necessary to agree to approaches, provide progress updates or handle escalations.
Key Skills & Qualities
* 2+ years in a Head of QA role or similar managerial position
* 5+ years in QA
* Agency experience
* Excellent communication skills
* Experience in testing a minimum of one of the following:
o Magento
o Drupal
o Umbraco
* Beneficial:
o Experience with automated testing tools
o Experience managing/working with distributed teams (including offshore members)
Location: Our head office is in Manchester city centre (Ancoats) - we adopt a hybrid working model (2 days in the office per week). Please note we are unable to accept applications from those who do not live within a commutable distance of our offices; if you are looking to relocate then please specify this in your application.
Why CTI Digital?
CTI is now on an accelerated path with growth in several areas across the business and its other brands. We are committed to ensuring our employees have the best possible opportunities to learn and develop along the way, offering continued professional development days for all levels of the business with a dedicated budget. We pride ourselves on providing high-quality services to clients and recognise the hard work that our staff do; that's why we also offer many other benefits including:
* 28 days annual leave, in addition to the bank holidays
* Six days per year for your continuing professional development (CPD)
* Personal training and development fund
* Workplace nursery scheme
* Health cash plan
* Cycle-to-work scheme
* Life assurance scheme
* Flexible working hours
* Employee Assistance Programme
* Annual subscription to Leafyard, a mental wellbeing platform
* Pension 4% matched
* Free breakfast on a Monday (if in the office)
* Company socials
At CTI Digital, we are committed to fostering an inclusive, equal and diverse workplace. We encourage candidates from all backgrounds & communities to apply. If you are a skilled professional with a passion for digital transformation to help businesses succeed, we would love to hear from you. You can also find out more about our work with equality, diversity and inclusion here.
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