Job Title: Junior Systems Technician
Location: Clacton-On-Sea
Salary: Up to £28,000 per annum
Cooper Lomaz are delighted to be working with an established business in Clacton-On-Sea to source a talented Junior Systems Technician. This role is fully onsite and will involve providing direct support for internal systems.
Role Overview:
As a Junior Systems Technician, you will support internal business applications and enhance system capabilities. You will work with ERP and CRM systems, creating user accounts, managing permissions, and developing reports and dashboards. You will serve as the first point of contact for any issues related to the ERP, CRM, and other key business systems.
Role Responsibilities:
Act as the first point of contact for all issues related to key business systems
Serve as the administrator for ERP and CRM systems, including setting up new users and managing their permissions
Create new reports and dashboards
Handle data cleansing, imports, and exports
Actively participate in projects and system upgradesCandidate Skills:
Effective communication and customer service skills, with the ability to collaborate and support colleagues at all levels within the business
Ability to translate technical terminology for non-technical colleagues
Problem-solving mentality
Experience in ERP or CRM system administration
Familiarity with using a ticketing system
Proven experience working at a 1st line support level
Experience within an engine...