Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant/Receptionist at Batchelor, Davidson and Watson Veterinary Surgeons.
Location: Edinburgh
Contract: Permanent
Hours: 35 hours per week
Shift Pattern: Monday - Friday with a 1:4 share of the Saturday 08.30 – 14.30 rota
About the role:
Day-to-day responsibilities of the role will be divided between Patient Care Assistant and Receptionist duties:
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* Providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our new Patient Care Assistant/Receptionist:
* Previous Receptionist experience is desired, veterinary experience is a plus!
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
* Strong organisational and administrative skills
What we can offer you:
* Salary in line with the NMW
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on Veterinary bills and products
* A range of health benefits including private healthcare
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
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