Department: Ophthalmology
An exciting opportunity has arisen for an Admin Manager to join the Head & Neck, Orthopaedic and Reconstructive Services at James Cook University Hospital.
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Main duties of the job
The post holder will be required to lead and manage a team of staff and resources to provide a high-quality support service to the clinical teams. The post holder will be required to demonstrate excellent communication, organisational and supervisory skills, and be able to work as an effective member of a multidisciplinary team.
They will lead, develop and maintain effective links to other departments and external agencies to meet service delivery requirements and lead and contribute to the development of the secretarial and administrative service and associated processes and ensure consistency of application, best practice standards and compliance with Key Performance Indicators (KPIs).
The post holder will have day-to-day responsibility for the processes and systems to effectively maintain elective waiting lists, ensuring access to services is equitable for all patients and within national and local policies and guidance.
About us
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
* Your Leadership Impact
* Leading Your Team to Success
* Service Improvement for Beginners
* Developing your Service Improvement Skills
The leadership and improvement programme aims to:
* Explore leadership within the NHS
* Promote Trust values and behaviours
* Develop your leadership effectiveness and skills
* Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge
Essential
* Excellent interpersonal skills and communication skills to liaise with stakeholders internal and external to the organisation
* Excellent planning, prioritisation and organisational skills
* Negotiating / persuasive and motivational skills
* Working knowledge of relevant organisational policies and procedures
* Ability to use Microsoft Outlook and Office packages - for Word, Excel, PowerPoint presentations, to develop and manipulate spreadsheets and databases - equivalent to ECDL.
* Complex data analysis and manipulation from a wide range of sources and present in succinct format
Qualifications
Essential
* Degree or equivalent level of experience.
Desirable
* Medical Terminology qualification or equivalent level of working experience with medical terminology
Experience
Essential
* Previous experience of autonomously line managing a team. Must have sufficient initiative and experience to act independently to manage the secretarial, administrative and clerical service as defined.
Desirable
* Demonstrable experience of successfully completing projects/service improvement initiatives
* Experience of having managed a delegated budget or funds
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Any attachments will be accessible after you click to apply.
328-HNO-6821186
#J-18808-Ljbffr