The closing date is 6th Oct 2024
Job summary
The Andover Community Mental Health Team is looking to recruit a full-time Medical Secretary to join our friendly team. Based in the centre of Andover, there is free on-site parking and flexible working will be considered.
Applications are invited for the above position working 37.5hrs a week in a supportive and busy community mental health team. The post holder must have experience of working within an administrative environment and will be working closely with our Consultants. The role involves booking appointments, managing the Consultants' diary, audio typing, drafting and typing up of minutes of meetings, taking telephone calls on behalf of their allocated Consultant. An excellent telephone manner and communication skills, including good organisational skills, are essential. You will need to have a warm and professional manner as you may be the first point of contact for people who access our service. The successful candidate will be working as part of a team and therefore being a team player is essential. You will need to have good IT skills and the ability to work under pressure, work independently, and as part of the team. You will need to be flexible and responsive to meet the needs of the service.
This is an exciting opportunity to join a fast-paced and supportive friendly multi-disciplinary team, providing a professional clerical support service to the team.
Main duties, tasks & skills required
* To administer new referrals to the team via ERS, to liaise with the individuals or their carers and send out appointment letters.
* Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff.
* Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow-up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service.
* Provide comprehensive, timely and accurate secretarial support to the Consultant Psychiatrists and Junior Doctors Medical Team, ensuring confidentiality of patient records is maintained according to Data Protection and Caldicott Guardianship guidelines.
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.
* We function as a unified team, placing patients and staff at the forefront of all our endeavours.
* Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development.
* We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working; all requests for flexible working options can be discussed as part of the interview process.
Person specification
Qualifications
Essential
* English GCSE or equivalent
* NVQ Level 3 in Business Administration
* Experience of using Microsoft Office to a competent standard
* Experience of previous administration roles
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Noelle Fancy
noelle.fancy@southernhealth.nhs.uk
Pay scheme
Agenda for Change
Band
Band 3
Salary
£24071.00 to £25674.00 Yearly
Contract
Permanent
Working pattern
Full-Time
Reference number
348-MNH-5892
Job locations
68b Junction Road
Andover
Hampshire
SP10 3QX
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