The Role and the Department
The Faculty of Arts & Humanities is looking to recruit a Grade 4 Learning and Teaching Administrator to join the Learning and Teaching team in the Faculty of Arts and Humanities. This role involves responsibility for the Faculty's well-established Liberal Arts programme and the delivery of a suite of interdisciplinary postgraduate programmes that launched in October 2024. The postholder will provide an excellent staff and student experience as the first point of contact for enquiries relating to the Faculty's programmes and processes. The role will involve:
1. Supporting key education processes, liaising with other team members as well as professional services colleagues in colleges, departments, and central services.
2. Under the direction of the L&T Manager, take responsibility for day-to-day support for the Faculty's Liberal Arts and Interdisciplinary Postgraduate Taught programmes, acting as a key point of contact for enquiries relating to admissions, induction, registration, progression, module, and programme changes.
3. Under the direction of the L&T Manager, take responsibility for the administration of key student-facing processes within and across the Faculty, requiring excellent attention to detail and clear communication.
4. Coordinating student-facing events, activities, and resources relating to the programmes, including induction events and open days.
5. Providing administrative support for Faculty Examination Boards, including inputting and checking student marks, preparing agendas and other supporting documentation, and ensuring that actions are recorded and followed up.
The Faculty Learning and Teaching Administrator will possess excellent organisational and time management skills, display a high degree of initiative and flexibility, and demonstrate a commitment to customer service excellence and collaborative working. The Faculty Office emphasizes inclusivity and collegiality, and team members are encouraged to identify and take forward process improvements and other initiatives for professional development. The postholder may also support other departments within Arts and Humanities, providing opportunities to gain experience and identify areas of best practice. This is a highly dynamic role within a supportive environment, offering insight into the processes and systems that support the student journey in Departments, Faculties, and other units within the University.
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