About The Role
RAC are looking for an experienced and energetic Training Consultant to join our Sales Operations, Membership Training Team based form our iconic Bradley Stoke office in Bristol.
This is a permanent, full-time role working Monday-Friday 09:00-17:00. Occasional travel will be required when delivering training at our Manchester site (The Vic, Salford Quays).
As a Membership Trainer you will provide a comprehensive training plan for all new recruits into the business. As well as delivering coaching and training you will be responsible for and able to learn new packages, products and procedures and ensure all material is up to date. You will be responsible for identifying training and development needs and have the knowledge to research and introduce new coaching and training tools and methods.
Reporting to the Operations Manager you will be responsible for acting a as a role model for RAC, displaying best practice in terms of performance and behaviours.
What you'll do...
1. Facilitate training to new and existing colleagues across multiple disciplines; aligned with the coaching and training plan and ensuring regulatory requirements are met
2. Work with all business areas to identify training and development needs and to design appropriate learning solutions to meet those needs
3. Design an...