We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in Worcester. This is a hybrid role that has a requirement of working at least four days a week in the office.
The role: Client Advisor
We have an exciting opportunity here at Marsh Commercial, as we're looking to recruit a Client Support Administrator to join us in our Enterprise Centre of Excellence. Within your role you'll be responsible for providing all administrative support needed to the Client Advisors within the team.
We will rely on you to:
* Support clients and internal client advisors in all aspects of account management and service delivery, ensuring client needs are identified and met in line with agreed service standards.
* Build long term relationships with key client decision makers and stay abreast of key changes within the client's organisation.
* Actively support the team in ensuring service is of the highest standard and completed in a timely, effective, and efficient manner.
* Contact clients in relation to renewal payments where necessary.
* Maintain meaningful working relationships with clients through regular contact and liaison to better serve clients.
What you need to have:
* Previous experience within an Administrative role is ideal; however, entry-level applications will be considered.
* Ability to remain calm under pressure and be flexible when required.
* Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
* Fully competent in Microsoft Office Products.
* Strong literacy, numeracy, administration, and organisational skills.
* Good written and oral communication skills.
What makes you stand out:
* A desire for a long-term career within the insurance industry.
* A thirst for learning and the opportunity to study for further insurance-related qualifications.
* Previous experience within a similar role/industry.
* Excel, Word & Outlook knowledge.
Why join our team:
* We help you be your best through professional development opportunities, interesting work, and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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