The Distribution Centre Manager (DCM) will be responsible for managing the warehouse and logistics process, using high-tech logistics and warehouse software to its full potential for continual improvement and running reports.
DUTIES AND RESPONSIBILITIES
The main duties of the DCM are listed below, but it is the nature of the job that each activity will have its own range of demands which they will be expected to meet. In addition, they are expected to undertake any other duties that may be required to ensure the smooth running of the business/function.
1. Working closely with the Warehouse Operations Manager to ensure all areas of the warehouse are being used to their full potential and keeping key members/team leaders informed for all sites.
2. Ensuring all departments perform to expected outcomes, managing budgets and agreed SLA's, ensuring stock is stored correctly, securely, and safely.
3. Organising staff, delegating tasks to Team Leaders to deal with day-to-day staffing issues as necessary to ensure adequate performance levels are maintained and service requirements are met.
4. Managing and executing strategic projects as required, involving other stakeholders in the business as needed.
5. Reviewing forthcoming stock arrivals and planning stock locations, working with internal stakeholders as required to manage impact on day-to-day operations.
6. Regularly reviewing current and upcoming customer orders with key members of staff, prioritising work and ensuring the necessary materials are in place to fulfil orders for the UK & Europe.
7. Reviewing warehouse equipment needs and recommending additional equipment, replacements, and ensuring equipment is well maintained.
8. Managing staff in a professional manner and planning overtime and shift rotas 24 x 5 at the DC.
9. Ensuring best practice knowledge is spread throughout the team.
PERSON SPECIFICATION
Educated to degree level, with 5+ years of Warehouse Management experience.
An excellent people manager who can delegate responsibilities and KPI's effectively, in a diverse working environment.
Ability to provide leadership by establishing clear expectations and high standards of work practices throughout the team whilst ensuring a 'great place to work' philosophy.
Ability to prioritise work, cope with competing deadlines, and use initiative in a variety of situations.
Understands the need for confidentiality, tact and discretion, combined with a calm personality and sound judgement.
An organised and methodical approach to administrative duties and is accurate and pays attention to detail.
Has excellent interpersonal skills and a collaborative management style.
Has excellent:
* Written and verbal communication skills (formal/legal letter writing advantageous)
* Presentation skills
* Analytical and problem-solving skills
* Organisational skills
* Negotiation skills
* Persuasive with details and facts.
* High level of commercial acumen.
* Self-motivated, able to work independently, and meet schedules and timelines.
CORE COMPETENCIES AND BEHAVIOURS
In addition to their day-to-day role, all associates must work in an effective way and be able to demonstrate the following competencies, which are fundamental to the successful running of their department/business unit.
1. Customer Focus / Service Excellence
2. Attention to Quality
3. Adaptability/Flexibility
4. Contributing to Team Success
5. Communication & Influence
6. Delivering Results
7. Motivation
8. Developing Others
9. Self Development
10. Continuous Improvement
Please email (url removed) for further details on the job role and send your CV, call (phone number removed).
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