Harrison Spinks is a family business with a focus on quality, innovation, and sustainability. Were not your average business, but if youre willing to work hard, get stuck in and have some fun along the way, then wed love to welcome you to our team. We are recruiting for a motivated team member to join our Beds Division as a Technical Operations Lead based in our offices at Unit 4, Beeston, Leeds. Reporting to the Quality Control Manager, the Technical Operations Lead will work alongside the Technical Data Analyst, Beds production quality functions and the Production Leadership Team to ensure best practice / processes are being followed and all products are produced to the level of quality defined by the Technical, Quality and Leadership Team, whilst striving for continuous improvement. Hours: Monday - Thursday, 6.00am 4.00pm Key Responsibilities: Work with all areas of the business on quality related matters. Problem solving, 8D reports, Fishbone, 5whys etc. Internal process audits. Maintaining the Quality management system (ISO 9001). Ensure quality is delivered throughout all stages of manufacturing. Hands on approach to quality checks on prototype, Display and project office production. Lead role in sustainability and waste reduction. Studying KPI Charts to stop defect trends. Hands on approach to preventative measures. Set and maintain quality standards throughout production. Dealing with day-to-day quality / operations concerns. Attend / lead meetings when required. Participate / oversee projects when required. Assist the Design & Development Team with Final Specification sign offs. Overall final say on quality. Able to visit customers and suppliers when required. Manage & report on non-conformance reports. Incoming Goods inspections. Manage quality procedures and policies. Active role in reducing credits across the business. Create and maintain a positive culture towards quality. Support in operator training/development and performance improvement plans. Working to the companys 5s / lean manufacturing standards at all times. Key Skills & Experience: Knowledge of Quality Management Systems (preferred but not essential). Knowledge of manufacturing processes. Understanding of production/quality KPI tracking and systems. Strong written and verbal communication skills. Self-motivated. Able to work under pressure. Confident with customers and suppliers. Computer literate. Ability to multi-task and prioritise within a fast paced manufacturing environment. Person Specification: The mindset to do things right and seek continuous improvement. Enthusiastic and flexible approach to react on a day-to-day basis to all requests (both internal and external). Able to self-manage your time during the working day. Impeccable time-keeping. Attention to detail and the ability to think clearly under pressure. Ability to multi-task, work to deadlines and prioritise workload to deliver expectations and tasks. Essential attributes: Hungry - a manageable and sustainable commitment in doing a job well and going above and beyond when it is truly required. Smart - asks good questions, listens to what others are saying and stays engaged in conversations intently. Humility - shares credit, emphasises team over self, and defines success collectively rather than individually What we offer in return: Incremental holiday allowance based on service Additional wellbeing day A day dedicated to you Training & development opportunities Contributory pension scheme Colleague Discount Life Assurance Wellbeing initiatives ADZN1_UKTJ