We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.
Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!
At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.
So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!
The role
We are looking to further expand our sales team; this exciting opportunity for a Motorcycle Sales Executive is on a full-time basis. For this key role, you will be working with one of the market's most exciting growing British luxury motorcycle brands.
Duties/Responsibilities
1. Provide an exceptional premium customer experience from first contact with a client and throughout the sales process/lifecycle of the product, anticipating customer expectations and appreciating luxury design.
2. Effectively negotiate bike sales, maximizing sales volume and profitability.
3. Ensure final checks on bikes are undertaken prior to customer handover/delivery (such as accessories fitted).
4. Manage & maintain a personal database of clients through prospecting current and new clients.
5. Refer clients to the Service department as/when required.
6. Manage sales appointments in own diary and support the sales team with appointments where required.
7. Understand the client's needs and identify relevant motorcycles/products to meet these.
8. Facilitate test rides - ensuring each motorcycle is road-safe and that relevant documents have been obtained prior to (including insurance, driving license, etc.).
9. Promote and take part in marketing events and external shows relevant to the brand vision throughout the year.
10. Understand the company’s business strategy and be able to prioritize accordingly.
Personal Specification
1. The successful candidate will require a minimum of 3 years direct sales experience with a proven track record, be enthusiastic, personable, and self-confident with a genuine passion for motorcycles.
2. An out-of-the-box thinking mentality, to surprise and delight clients.
3. Must be IT literate with a thorough understanding of Microsoft Word and Excel.
4. Efficient and professional approach with the ability to multi-task.
5. Possess strong communication, organizational, and time management skills.
6. General willingness to be helpful, enthusiastic, and flexible.
7. Able to work as an individual and as part of a team.
Rewards of working for Norton:
We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:
* Competitive salary package that recognizes your skills and experience.
* A whopping 33 days of holiday (including Bank Holidays) to relax and recharge.
* Generous pension scheme that sets you up for the future, with access to personalized advice.
* Private Medical Insurance and a Cash Back Programme to keep you feeling your best.
* Life insurance (4x salary) because we've got your back no matter what.
* FREE fruit, got to have your five-a-day!
* WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counseling, and a fitness programme.
* Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
* Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
* A diverse and international team that brings together different perspectives, backgrounds, and experiences.
* Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
* Want to go green? You can enjoy free electric bicycle hire.
* Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.
We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.
Join us and see for yourself!
PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS
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