Are you an experienced Account Manager? Have you worked in Services before? If so, this role would be great for you. Our client is one of the market leaders in the provision of laundry solutions and is currently looking for a Customer Service Executive to join their ever-growing team. The successful candidate will demonstrate good account management experience and excellent customer service.
Account Manager
Permanent
Dependant on experience
Monday - Friday (Apply online only)
Basingstoke / Field Based
Job Description
1. Manage accounts of all customers within an assigned trading area in accordance with their customer commitment.
2. Visit and liaise with customers to ensure their satisfaction with all aspects of their service and maintain and develop the customer base.
3. Liaise closely with the Customer Service Administrators.
4. Utilise the CRM computer system as appropriate.
5. Achieve Customer retention sales targets.
Essential Experience/Skills/Qualifications
1. Understanding of external and internal customers to the business and service office.
2. Use a range of interpersonal skills and rapport building to support customer engagement.
3. Strong communication skills during customer interactions.
4. Full and up-to-date knowledge of the products and services available to customers.
If you feel you're a good fit for this position, please click 'apply.'
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