We’re Hiring a Retail Assistant for our Retail Food Hall Do you love retail and have a passion for delivering outstanding customer service? If so, we’d love to hear from you We have two Retail Assistant permanent positions available, working pattern includes; Role 1: 24 hours per week, working across four days out of seven. Your rota would be the following: Monday 1:00pm - 8:00pm, Thursday 8:30am - 4:30pm, Friday 8:30am - 3:00pm, Saturday 2:00pm - 7:00pm You'll be flexible to work additional shift patterns on these days, with notice. Shifts will change during peak times when we open until 10.00pm. Role 2: 20 hours per week, working across three days out of seven. Your rota would be the following: Tuesday 8:30am - 1:30pm, Friday 1:00pm - 8:00pm, Saturday 12:00pm - 6:00pm You'll be flexible to work additional shift patterns on these days, with notice. Shifts will change during peak times when we open until 10.00pm. ⚠ Please note: We do not have evening or weekend-only roles available. What is the Retail Assistant role? We’re looking for enthusiastic Retail Assistant to join our team and help create exceptional shopping experiences for our customers, in our Food Hall. In this hands-on role, you’ll be involved in: Assisting customers with their purchases. Working with our Fresh Food and Ambient Food Hall which will include date management and following food safety procedures. Operating tills and handling transactions Restocking and maintaining displays. Supporting with deliveries and stock management. What We’re Looking For in our Retail Assistant - ✅ Thrives in a fast-paced retail environment. ✅ Has a friendly, approachable personality and a passion for great customer service. ✅ Brings previous retail experience with direct customer interaction, it's desirable you will have worked within Food Retail. Benefits - Here are just some of the benefits you’ll enjoy: 28 days annual leave (including bank holidays), increasing to 33 days with service Colleague discount from day one, plus exclusive Family & Friends discount days Birthday leave – because your special day deserves a celebration Long service awards & colleague recognition schemes Free onsite parking Access to our onsite Colleague Bistro & excellent facilities Discounted gym membership ♂️ Cycle to work scheme Training & development opportunities … and much more About Bents Since 1937, Bents has been a leader in garden and home retail, growing into a destination known for quality, experience, and innovation. Our award-winning store is more than just shopping – it’s a place where customers can enjoy unique experiences, from browsing premium products to dining in our 1,000-seat restaurants. At Bents, you’ll feel valued from day one and become part of a business that truly cares. Ready to join the team? Apply today