The Operations Manager oversees the day-to-day operations, maintenance, and safety of a company’s facilities. This role ensures that all physical assets are maintained to high standards, enabling efficient business operations and a safe working environment. The Operations Manager develops and implements policies, manages teams, coordinates with vendors, and ensures compliance with regulations.
Key Responsibilities:
1. Facility Maintenance & Operations
• Oversee the operation, maintenance, and repair of all building systems, including HVAC, electrical, plumbing, and mechanical systems.
• Develop and implement preventive maintenance programs to minimize downtime and extend asset life.
• Coordinate inspections and ensure timely repairs for facility-related issues.
2. Team Leadership & Vendor Management
• Lead, train, and supervise the facilities team, including technicians, custodians, and office staff
• Source and manage relationships with third-party vendors and contractors for maintenance, cleaning, and security services.
• Ensure vendor contracts are executed within budget and meet performance standards.
3. Budget & Resource Management
• Develop, manage, and track the facilities budget, including maintenance expenses, utilities, and capital projects.
• Identify cost-saving opportunities and recommend improvements to operations and efficiency.
4. Safety & Compliance
• Ensure facilities comply with all local and government regulations, including health, safety, fire, and environmental standards.
• Implement workplace safety policies, coordinate emergency preparedness, and oversee facility security measures.
• Conduct regular risk assessments and resolve safety hazards promptly.
• A knowledge of Health & Safety requirements.
5. Project Management
• Oversee facility-related projects, including renovations, space planning, and upgrades.
• Develop timelines, manage project budgets, and ensure completion within scope and deadlines.
6. Utilities & Sustainability
• Monitor and optimize energy and water usage to reduce utility costs.
• Develop strategies for sustainability initiatives, including waste management, recycling, and energy efficiency projects.
7. Qualifications & Skills:
• Education: A degree in Facilities Management, Business Administration, Engineering, or a related field preferred.
• Experience: Minimum 5 years of experience in facilities management, operations, or maintenance, including supervisory experience.
• Technical Skills: Proficiency in facilities management software, understanding of HVAC, plumbing, and electrical systems.
Understanding of asset management principals and maintenance techniques.
• Leadership Skills: Strong team management and communication skills to lead and motivate staff. A pro-active attitude.
• Problem-Solving: Excellent organizational and troubleshooting abilities to handle facility emergencies and operational challenges.
• Certifications: Facilities Management Professional (FMP), Certified Facility Manager (CFM)
8. Key Competencies:
• Strong attention to detail and ability to manage multiple priorities.
• Proactive and results-driven approach to operations and maintenance.
• Ability to analyse data and implement process improvements.
• Strong interpersonal and negotiation skills when dealing with vendors and stakeholders.
• A commitment to continuing professional development.
9. Working Conditions:
• May involve travel between sites if managing multiple locations.
• Ability to work outside regular hours to respond to emergencies.
• Physically able to inspect facilities, including climbing ladders and lifting moderate loads.
• To maintain a driving licence to always remain mobile. Full/Clean UK driving Licence Required
• This list is not exhaustive, and you may be asked to perform other duties within the scope of the contract.
Salary and Benefits: Competitive salary based on experience