The Newcastle upon Tyne Hospitals NHS Foundation Trust
We are excited to recruit into some administration opportunities within Women's Services to support our Clinic and Wards areas.
We invite enthusiastic, self-motivated individuals with a positive attitude and excellent computer literacy skills to apply to join the Administration Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls, and supporting with reception and Ward duties are all part of a typical day's work - along with other tasks allocated on a roster basis.
* Interview Date: 03 February 2025
* Part-Time hours
* You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main Duties of the Job
We welcome those who enjoy working within a team, though are able to manage their own workload - a 4-week training plan will be provided with time to shadow duties being performed and demonstrate your learning.
The Maternity Wards operate from 0730-2000, Monday to Sunday. Shifts are allocated with 12 weeks' notice within this time frame, with consistent shifts when possible.
About Us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
* Freeman Hospital
* Royal Victoria Infirmary (RVI)
* Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS
Job Responsibilities
You can expect to get involved in:
* Maintaining an efficient and reliable 24-hour admissions service for women attending the Maternity Unit
* A welcoming meet and greet to patients and families attending the Maternity Assessment Unit for urgent out-patient and day case care
* Prepare, deliver and upload timely patient information to our electronic and paper-based records
* Ensure efficient processing and transfer of patients within our electronic bed board system
* Deal with telephone enquiries politely and promptly
* Supporting others by demonstrating duties and a flexible attitude to supporting within the department
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
As a flexible working-friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications
* Minimum of GCSE education or equivalent qualification/experience
Skills
* Organisational skills
* ECDL
Experience
* Experience in a reception role
* Medical records PAS
Knowledge
* Awareness of confidentiality
* Knowledge of receptionist's role and clerical procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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