Job Description: Administrative Assistant
Company: A-Plus In Home Care
Job Type: Full-Time
About Us:
A-Plus In Home Care is dedicated to providing compassionate, high-quality care to our clients in the comfort of their homes. We are seeking a detail-oriented and organized Administrative Assistant to join our team and support our mission of enhancing the quality of life for those we serve.
Job Summary:
The Administrative Assistant will be responsible for ensuring smooth daily operations at A-Plus In Home Care. This role requires a proactive individual who excels in multitasking, communication, and problem-solving, with a commitment to supporting our staff, clients, and caregivers.
Key Responsibilities:
1. Administrative Support:
o Perform general administrative tasks, including filing, data entry, and document management.
o Prepare and maintain client and caregiver records in compliance with company policies and legal requirements.
o Manage incoming calls, emails, and correspondence, ensuring prompt responses to inquiries.
2. Scheduling and Coordination:
o Schedule client appointments and caregiver shifts, ensuring appropriate coverage.
o Coordinate with caregivers and clients to address changes or special needs.
o Maintain an organized and updated scheduling system.
3. Office Operations:
o Order and manage office supplies and equipment.
o Ensure the office environment is clean, organized, and professional.
o Assist in organizing meetings, trainings, and events.
4. Client and Caregiver Support:
o Serve as a point of contact for caregivers and clients, addressing concerns and providing assistance as needed.
o Support onboarding and training of new caregivers, including paperwork and orientation.
5. Compliance and Reporting:
o Maintain confidentiality and comply with HIPAA and other regulatory requirements.
o Assist with preparing reports, audits, and compliance documentation.
Qualifications:
* Education & Experience:
o High school diploma or equivalent required; Associate’s degree or higher preferred.
o 2+ years of experience in an administrative or office support role, preferably in healthcare or home care services.
o Previous experience working as a caregiver highly preferred.
* Skills:
o Excellent organizational and time-management skills.
o Strong verbal and written communication abilities.
o Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
o Familiarity with scheduling software is a plus.
* Personal Attributes:
o Ability to work independently and as part of a team.
o Detail-oriented with a high level of accuracy.
o Compassionate and client-focused mindset.
What We Offer:
* Competitive salary based on experience.
* Opportunities for professional growth and development.
* Supportive and inclusive team environment.
* Paid time off and other benefits (details provided during the interview process).
A-Plus In Home Care is an Equal Opportunity Employer.
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