Job summary
If you are friendly, kind and caring, we would like you to join are well run busy Patient Services Team.
We are first point of contact for all patients.
Dealing with all sorts of queries on a daily basis
Patient Services team is a well run busy office
First point of contact for all patients and outside agencies
Dealing with all aspects of admin and clerical duties
Main duties of the job
To answer phones in a polite caring manner
To deal with all queries on front desk
Deal with all Admin and clerical tasks
Hours will be at main surgery, until fully trained,
all training will be done in house
To have computer and IT basic skills
About us
Helsby and Elton surgery is a well run busy friendly expanding Surgery
We have five GP Partners
Salaried GP
ANP's (Advanced Nurse Practitioners)
Practice Nurses
HCA's (Health Care Assistants)
We are a training practice, and have a number of students training at present
Job description
Job responsibilities
To answer phones in a polite caring manner
To deal with all queries on front desk
Deal with all Admin and clerical tasks
To have computer and IT basic skill
Practice policy and procedures
Booking appointments
Person Specification
Qualifications
Essential
1. To have good communication and listening skills
Experience
Essential
2. Life Experience
Desirable
3. To fit in with the team