Job Description
Are you looking for a new role in Field Supporting Engineering that offers flexible hours, 2 annual bonuses and a dynamic team?
Please read the below description to join the team!
Working Hours: 8:30am - 5pm (flexible)
Location: Northampton
Salary: £28k - £36k
What you'll be doing as a Field Support Engineer:
* Installing, maintaining, and troubleshooting IT communications equipment and conferencing systems.
* Providing on-site technical support and ensuring seamless operation of IT and audio-visual systems.
* Resolving network connectivity issues and conducting preventive hardware maintenance.
* Collaborating with teams to tackle technical challenges and improve processes.
What We're Looking For:
* Proven experience as an IT Field Support Engineer or a similar role.
* Strong expertise in IT communications equipment, networking, VLAN and AV systems.
* Hands-on experience with video conferencing systems, such as Microsoft Teams, Zoom, or similar platforms. Use of Amazon Chime is a plus, but not critical.
* Excellent troubleshooting and diagnostic skills.
* Ability to work independently and manage multiple tasks effectively.
* A valid driver's license and willingness to travel across the UK.
Preferred Qualification:
* Certifications such as CompTIA Network+, Cisco CCNA, or similar are a plus.
* Familiarity with ITIL processes or other service management frameworks.
Benefits:
* Holiday allowance
* Pension scheme
* Free snacks, tea and coffee
* 2x annual bonuses
* Company vehicle
If you think you would be a good fit for this Field Support Engineer role, please reach out to me by applying ASAP.