Operational Resource Planner
Hybrid working (2 days in the office)
Temporary for 2 months
£13.47-£17.06 per hour
37 hours
Monday to Thursday 8am-4pm, Friday 8-3:30pm. Hybrid working - expectation is two days in the office per week.
Candidates should be proficient in Microsoft Office systems. DRS/Console/NEC or other similar housing management and planning systems would be useful.
Tasks include:
1. Co-ordinating appointments/or works packages on a daily basis from start to finish.
2. Daily diary scheduling for numerous trades colleagues/contractors, producing supplementary documentation as required such as works specification orders.
3. Dealing with all unavailable appointment periods by re-organising work to other trades colleagues/contractors and negotiating with tenants as required.
4. Monitoring, maintaining and updating electronic/manual appointment diaries to ensure effective management of appointments and ensure targets/timescales are met.
5. Dealing, on a daily basis, with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, ensuring relevant systems are updated.
6. Effectively planning, organising, allocating and altering appointments for trades colleagues/contractors through the appropriate process or system, reporting progress/performance to the line manager.
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