Overview
One More Bear has been trading at the Trentham Estate for 15 years. We are a well-established high-end soft toy baby and teddy bear store, selling brands such as Jellycat, Steiff, and Charlie Bears. We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. In this role, you will provide exceptional customer service and assist customers in finding the perfect products to meet their needs. The ideal candidate will possess strong communication skills and a passion for sales, with the ability to engage customers effectively.
Responsibilities
* Greet customers warmly and assist them in locating products within the store.
* Demonstrate product knowledge and provide recommendations to enhance the customer experience.
* Engage in upselling techniques to maximize sales opportunities while ensuring customer satisfaction.
* Maintain an organized and visually appealing sales floor, including restocking shelves and arranging displays.
* Handle transactions accurately using the till, ensuring basic maths skills are applied effectively.
* Respond to customer inquiries with professionalism and courtesy, demonstrating excellent phone etiquette when required.
* Collaborate with team members to achieve sales targets and maintain a positive work environment.
* Manage time efficiently to ensure all tasks are completed within designated shifts.
Experience
* Previous experience in retail or customer service is essential.
* Basic maths skills for handling transactions and cash management.
* Excellent time management skills to prioritize tasks during busy periods.
Join us as a Retail Sales Associate and be part of a team that values creativity and commitment to excellence in customer service!
Job Type: Part-time
Pay: £9.75-£11.50 per hour
Expected hours: No less than 13 per week
Benefits:
* On-site parking
* Store discount
Schedule:
* Day shift
* Weekend availability
Application question(s):
* Please provide an up-to-date CV and your availability when applying.
Experience:
* Retail sales: 1 year (required)
Work Location: In person
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