About House of Fraser:
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for a dynamic Store Manager to join our team in Loch Lomond
Reporting to the Area Manager, you will have a responsibility for your store and team within The Frasers Group. You will achieve this by building a team who will train, coach and progress. met with positivity and pace, whilst you control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility with your team to be accountable for the store ..
promote all store operations and deliver to expectation on all KPI’s
• Support with the planning of workload to ensure a productive and efficient team
• Assist with training and coaching the team below to best practice
• Plan store schedules in line with store trading patterns and business expectation
• Assist with compliance for processing of payroll issues and problem-solve effectively
• Support with store daily structure to ensure the store meets compliance, customer service and security standards
• Sales
• Understand product features and benefits and assist with training the team to maximise sales opportunity
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Use reports to analyse and support with commerciality of key products to impact sales and profitability
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
Assist with identifying internal talent and support performance management processes to drive exceptional performance
• Support with identifying performance issues and escalate professionally
• Leadership and Management
• Develop relationships with the store team and ensure everyone is working to the same goals
3 years Management experience working in a fast paced, high volume retail environment
~ Ability to positively impact results in sales, payroll and stock loss
~ Committed to supporting the area manager to achieve the highest store standards and customer service
Weekly/Monthly & Quarterly Commercial Bonuses
~ Stocktake Bonuses
~ Commission led bonuses across a wide range of products
~ Long Service awards
~ Join the Fearless1000 Incentive Scheme watch THIS video to find out more
~ 28 Days Holiday
~40% Instore Uniform Discount
~ Discounted Gym membership
~ Group Wide 20% Discount across all Frasers Group brands