Job summary
The role is that of a receptionist working within a busy GP surgery. The practice offers in-house training to develop those with less experience of working within a primary care setting. The working hours will be 16.5 hours per week:
Monday: 2-6.30pm
Tuesday: 2-6.00pm
Wednesday: 1.30-6.00pm
Friday: 2.00 - 5.30pm
Main duties of the job
Our first priority is to look after our patients, by assisting them at the reception desk and on the telephone. Other administrative duties are also included in the role.
About us
The Old Fletton Surgery is a busy practice with 8 GPs, 5 nurses, 2 HCA's, and a team of administrative staff. We are a friendly supportive practice, who is looking for the right person to work with us.
Date posted: 10 April 2025
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A1157-25-0001
Job locations:
Rectory Gardens
Peterborough
PE2 8AY
Job description Job responsibilities
1. Greet patients and visitors to the practice.
2. Book in patients and visitors in line with practice appointments and visitors procedures.
3. Respond and/or redirect all patient and visitor requests accordingly.
4. Ensure computerised appointment system is up-to-date.
5. Booking, amending, and cancelling patient appointments.
6. Completing E-lite questionnaire for patients over the telephone.
7. Distribution of completed prescriptions/medications.
8. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
9. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
10. Obtaining medical records from the records room as and when requested.
11. Chaperoning when requested to do so.
12. Stocking up of consulting rooms.
13. Scanning letters received into patients' computerized medical records.
14. Photocopying.
15. Loading/emptying the dishwasher.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
Person Specification
Qualifications
Essential
* .
Desirable
* .
Communication skills
Essential
* Good interpersonal and communication skills are essential for this post.
Desirable
* Basic IT skills.
Experience
Essential
* .
Desirable
* .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Old Fletton Surgery
Address: Rectory Gardens
Peterborough
PE2 8AY
Employer's website: http://www.oldflettonsurgery.nhs.uk/welcome,33615.htm
#J-18808-Ljbffr