Job Title: Implementation Consultant
Location: Norwich - Office-Based or Hybrid Options Available
Salary: £50,000 - £70,000 DOE
Are you an experienced Implementation Consultant? We're working with a leading tech business that's looking to expand its team with a driven, client-focused professional who can deliver end-to-end software onboarding and consultancy for new and existing clients.
This is a fantastic opportunity to join a dynamic and growing organisation at the forefront of financial software solutions. You'll play a key role in helping clients transition to a new CRM and workflow system, ensuring seamless delivery, data migration, and user adoption.
Key Responsibilities:
* Lead software implementation projects for new and existing clients
* Conduct discovery sessions to gather and document client requirements
* Manage project timelines, risks, and deliverables from kick-off to go-live
* Coordinate data migrations and third-party integrations
* Deliver consultative training and support to end users
* Identify and resolve issues efficiently to maintain a smooth implementation process
* Support process automation and system configuration with internal technical teams
* Maintain accurate project documentation and reporting throughout
About You:
* Experience in project delivery or software implementation
* Financial services background (advice, compliance, or operations) preferred
* Excellent communication, presentation, and stakeholder management skills
* Strong understanding of data handling and migrations
* Confident leading meetings and workshops with clients
* Highly organised and able to manage multiple projects simultaneously
* Comfortable using Microsoft Office 365 (Power Platform knowledge is a bonus)
Apply now to take the next step in your career or contact us directly for a confidential discussion.