What you will do in your working day
Key responsibilities and duties:
* Ensure all documentation for short courses delivered by Itec NE Ltd is timely, accurate and compliant (start, leaver, achievement and tracking paperwork)
* Complete eligibility checks on potential learners
* Send enrolment paperwork to learners for short course provision
* Contact learners to arrange course induction
* Manage and maintain the short course central tracking system
* Monitor status of short course learners
* Update short course information onto Itec NE Ltd’s MIS
* Register and claim learners achievements with the relative awarding bodies
* Collate short course evaluations and provide statistics and trends
* To process and track all learner destination and progression information once learning is complete and to produce accurate reporting
* Respond to telephone and email queries from external and internal stakeholders in a timely manner
* Attend meetings as note taker as required and type up meeting minutes
* Manage room bookings for all centres
* Meet and greet visitors
* Manage incoming and outgoing post
* To process and record all incoming certificates and send to learners
* Invigilate centre and remote examinations
* Upload job vacancies to Itec NE Ltd’s website for apprenticeship provision
The training you will be getting
Level 3 Business Administrator Apprenticeship Standard qualification which includes:
* Level 2 Functional Skills in maths and English (if required)
* End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
* IT
* Record and document production
* Decision making
* Interpersonal skills
* Communication
* Quality
* Planning and organisation
* Project management
* Relevant regulation
* Policies
* External environment factors
Training 2 days a month via Zoom & 2 days in the workplace.
What to expect at the end of your apprenticeship
* Potential of a permanent role following the apprenticeship programme.