Join Our Team as an Admin Co-Ordinator in Ilkeston!
About Us:
Donaldson Timber Engineering, a division of Donaldson Group, specialises in the design and manufacturing of timber engineered products, including roof trusses and floor joists. Donaldson Group is a leading, family-owned timber industry company with a rich heritage spanning over 160 years with a range of 17 businesses and brands. We pride ourselves on our commitment to quality, customer satisfaction, and environmental responsibility.
Position Overview:
We are currently seeking a motivated and organised Admin Co-Ordinator to join our dynamic team at Donaldson Timber Engineering in Ilkeston. As an Admin Co-Ordinator, you will play a vital role in supporting the daily operations of the organisation by ensuring smooth and efficient administrative processes.
Key Responsibilities:
1. Answering general telephone queries and transferring calls to designers.
2. Maintaining customer records including logging enquiries and updating customer records.
3. Building positive, professional relationships with site managers and buyers.
4. Liaising with site management teams and scheduling customers’ orders to achieve delivery dates.
5. Communicating with sites to provide technical & administrative support.
6. General office administration and support where required.
Skills and Experience:
1. Ability to work independently and as part of a team to meet deadlines and targets.
2. Commitment to excellent customer service.
3. A highly effective communicator when dealing with internal and external customers.
4. A proven team player who can use their own initiative to effectively utilise their time and resources to ensure department needs are met.
5. Attention to detail and a careful, organized approach to each task.
6. Proficient PC office skills.
What We Offer:
1. Discretionary bonus scheme.
2. Opportunities for career development within a reputable and growing organisation.
3. A supportive and collaborative work environment.
4. A catalogue of additional benefits available to purchase such as critical illness cover, cycle to work scheme and additional holidays.
Work Hours: This full-time role entails 37.5 hours per week, providing a stable schedule with weekends free for your leisure. Work hours are Monday to Thursday from 8.30am to 5.00pm, and Friday from 8.30am to 2.30pm. We can also consider part-time hours via job share, shorter working days or fewer days each week. Please let us know any considerations when applying to this vacancy.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Construction
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