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Consumer Insights Planning and Delivery Manager (12 Months FTC)
Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.
ABOUT US:
Allwyn UK is part of Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. In 2022, Allwyn was selected in a Government tender as the Incoming Licensee to operate the UK's National Lottery from February 2024. Allwyn UK is on a largescale transformation journey to build a bigger, better and safer National Lottery that delivers more money to Good Causes. Once-in-a-lifetime opportunities exist for people from within and outside the betting and gaming industry to join us play a part in giving The National Lottery a fresh start.
The Strategy and Corporate Affairs function comprises strategy, consumer insight, social value, public affairs and National Lottery relations, communications (internal, corporate and consumer), partnerships and events teams.
ROLE PURPOSE:
Support the Head of Strategy with the planning, co-ordination and delivery of the Consumer Insights plan and budget to deliver the key outcomes for the team.
ROLE RESPONSIBILITIES:
• Manage the Consumer Insights budget and procurement processes to ensure delivery of key outcomes,
on time and within budget
• Alongside the Head of Strategy, help to manage demand for consumer insight from the wider business to
ensure activities are prioritised and impactful
• Support the wider Consumer Insights in the coordination and delivery of key projects
• Drive team cohesion by managing the team schedule (meetings, events, training, reviews, internal
processes) to ensure we're delivering on commitments and are collectively set up for success
• Ensure alignment with the wider Strategy & Corporate Affairs team
• Lead/support ad hoc initiatives on behalf of the Head of Strategy, where there are rapid timelines or cross-
functional input
KEY SKILLS AND EXPERIENCE:
• Proven track record in planning, co-ordination and delivery.
• Strong interpersonal, communication and presentation skills with a professional approach.
• Effective people management and communication skills.
• Proficient budget management experience and ability to produce reports as required.
• Team player who can work towards a wider goal.
• Tried and tested project management and computing skills.
KEY MEASURES OF SUCCESS:
• Effective implementation of the Consumer Insights plan
• Ensure timely delivery of consumer insights projects and deliverables
• Ensure budget remains on target
• Positive feedback from the Head of Strategy and wider Consumer Insights team
OUR GOAL IS TO CREATE ONE OF THE UK'S MOST INCLUSIVE ORGANISATIONS - WHERE PEOPLE CAN BRING THE
BEST OF THEMSELVES, TO DO THEIR BEST WORK, EVERY DAY, FOR THE BENEFIT OF GOOD CAUSES.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Company
Our vision is to grow the National Lottery responsibly, making itbigger,betterandsafer for all, with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
What is unique about us?
Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach
In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes, while running our own business in an environmentally and socially responsible way. That’s why we have committed to an ambitious Social Value framework, which is woven into the way we do business. We believe that lotteries must serve everyone across society, not just those who play. So whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the UK.
Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
We are working to make the National Lottery truly accessible in a safe way, whether as a player, a retailer or an employee. We are proud to have been a partner with Purple since 2021 to support our work to embed accessibility into everything we do. Purple has carried out an accessibility audit on our office in Watford, is working with us to have truly inclusive workplace policies, and we have exciting plans to do so much more to make our games, both in-store and online, safely accessible.
Come and help us shape what the future of the National Lottery could look like.
Media Clips
“I became an amputee in 2021 and I struggled to find my place back in the working world until Allwyn welcomed me with open arms. They have always focused on what I bring to the table and it is apparent that my disability is not what defines me within the company, but my skill. Allwyn has a noticeable strong focus on accessibility and inclusion, which makes me feel seen and like I have found a permanent home for my career.”Lorna Jeanes, Transition Co-ordinator.
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