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Summary of Role
To coordinate the administration and legal processes associated with unsecured/secured debt recovery (personal loans, credit cards, commercial and government debt).
Key Tasks
* Attend to the court process: draft writs and claim forms, complete forms to serve on the debtor, liaise with local agents to attend a hearing etc.
* Coordinate the court process up to the court issuing decree ensuring timescales are met and all relevant documentation is complete.
* Correspond with client and debtor throughout the recovery process.
* Carry out diligence for the client, which may include: liaising with debtor to agree payment, instructing arrestment and inhibition, coordinating eviction process or declaring bankruptcy.
* Ensure documents are scanned and all administration is done efficiently.
* Prepare monthly and quarterly reports as required.
* Preparing cases, when defended, for referral to the solicitor team in Morton Fraser MacRoberts LLP.
Qualifications and Experience
* You will have relevant debt recovery experience, preferably within a legal environment or within a debt recovery agency.
* Paralegal qualification in either Debt Recovery Practice or Civil Court Practice.
* IT and database skills.
* Experience using a debt recovery case management system.
* Ability to service work in line with client SLA requirements.
Person Specification
* You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon.
* You enjoy working within a team and autonomously on your own initiative.
* You are personable and good at building and developing client relationships.
* You are confident and you have a strong belief in yourself and your own ability.
* You are committed to providing a good client experience and willing to put in extra time and effort when required.
Candidates with a disability who meet the minimum criteria for the role will be guaranteed an interview.
Here at Morton Fraser MacRoberts we believe in a positive work life balance and in an inclusive and friendly working environment.
We offer a generous benefits package including:
* Profit Related Pay
* Pension Scheme
* Private Medical Insurance for all employees (BUPA)
* Holidays starting at 25 days plus 9 public holidays (plus birthday off)
* Tax Efficient Car Lease Scheme
* Cycle to Work Scheme
* Life Assurance
* Income Protection
* Access to Comprehensive Wellbeing resources
* Retail Discounts
We operate our business on an agile basis reflecting the needs of our clients and our people to deliver outstanding client service. We will agree a suitable office/homeworking arrangement with all candidates.
As signatories of the Armed Forces Covenant, we recognise the value that serving personnel, reservists, veterans and military families bring to our business. Please ensure you include any military skills and qualifications you hold when applying for a vacancy with us to ensure they are recognised during our recruitment and selection process.
Job Types: Full-time, Permanent
Pay: £25,000.00-£38,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Life insurance
* Private medical insurance
* Sick pay
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Glasgow
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