Job summary We are delighted to offer an exciting opportunity for Medical Laboratory Assistants (MLA). We are looking for enthusiastic, well-motivated, innovative individuals to join our team in providing a quality microbiology service to our service users, within our busy Microbiology department. We are seeking hardworking individuals with excellent attention to detail. The Medical Laboratory Assistant role involves working as a member the microbiology team providing support to a team of Biomedical Scientists and Associate Practitioners helping them prepare patient samples to be tested in a timely manner and providing our patients with an excellent service. Main duties of the job The main tasks include: Prioritising urgent samples to avoid delays and ensure best patient care. Receipt of samples from hospitals in the Trust, GPs and other service users. Registration of high volumes of patient, sample and test information into the lab computer system and ensuring all patient information is input into our system accurately and that the correct tests are selected. There are 1000s of different test codes and you must have excellent attention to detail to select the correct codes. Preparing and correctly loading the samples on to laboratory analysers and organising samples to be processed in a timely manner. Answering reception and telephone queries and liaising with other Trust staff and the general public - requiring excellent customer service and communication skills. Receipting deliveries into the department, unpacking and organising the stock as requested (this job role will require multiple boxes or cartons of up to 20kg each to be moved). Safely using the autoclave within the department to sterilise waste and safely discard through the correct waste streams. Please refer to the Job Description and Personal Specification for full details. About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Full Job Descriptions can be found in the adverts supporting documents Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success Date posted 13 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number C9439-2425-1295 Job locations University Hospital Of North Durham North Road Durham DH1 5TW Job description Job responsibilities Following full training the post holders will be an integral part of the microbiology department, responsible for processing a variety of microbiological samples using both manual and automated systems in routine bacteriology & molecular areas of the department. This will also include dealing with telephone calls from service users. This is a supervised role and will include carrying out laboratory, clerical, logistics and technical duties. Post holders should be able to demonstrate good keyboard skills and be computer literate and have experience of working in a reception or clerical environment. The role requires some manual handling work so you must be able to lift boxes up to 20kg. Excellent communication skills are essential and you must be able to ask questions and take on board information given. Ability to plan and prioritise your own workload is essential. Post holders must be able to work on a 24/7 shift rota which includes day shifts, late shifts, night shifts, weekend shifts (day & night), bank holiday shifts (day & night) including Christmas. This is a requirement of the post. Day shifts and late shifts are 7.5 hours. Night shifts, weekends and bank holidays shifts are 12 hours in length. Due to the high amount of samples we receive this role will include high volumes of data input so the ability to work in an accurate, methodical way is essential. If you are well organised, have excellent attention to detail, are a good communicator, a team player, are conscientious and flexible this job may suit you. Job description Job responsibilities Following full training the post holders will be an integral part of the microbiology department, responsible for processing a variety of microbiological samples using both manual and automated systems in routine bacteriology & molecular areas of the department. This will also include dealing with telephone calls from service users. This is a supervised role and will include carrying out laboratory, clerical, logistics and technical duties. Post holders should be able to demonstrate good keyboard skills and be computer literate and have experience of working in a reception or clerical environment. The role requires some manual handling work so you must be able to lift boxes up to 20kg. Excellent communication skills are essential and you must be able to ask questions and take on board information given. Ability to plan and prioritise your own workload is essential. Post holders must be able to work on a 24/7 shift rota which includes day shifts, late shifts, night shifts, weekend shifts (day & night), bank holiday shifts (day & night) including Christmas. This is a requirement of the post. Day shifts and late shifts are 7.5 hours. Night shifts, weekends and bank holidays shifts are 12 hours in length. Due to the high amount of samples we receive this role will include high volumes of data input so the ability to work in an accurate, methodical way is essential. If you are well organised, have excellent attention to detail, are a good communicator, a team player, are conscientious and flexible this job may suit you. Person Specification Qualifications Essential Basic numeracy and literacy Desirable NVQ 2 CLS or equivalent Science and/or math's GCSE or above IBMS Certificate of Achievement Part 1 Special Skills & Knowledge Essential Follow protocols and instructions accurately High level of attention to detail Ability to concentrate for long periods Excellent communication skills, verbal and written Computer literate Desirable Microsoft office applications Experience Essential Clerical work Reception work Desirable Previous hospital laboratory experience Employment with public Interaction Special Requirements Essential Able to handle blood and body samples Able to lift and move multiple boxes /cartons of up to 20kg Able to work flexibly Able to participate in shift working, weekend working and bank holidays Person Specification Qualifications Essential Basic numeracy and literacy Desirable NVQ 2 CLS or equivalent Science and/or math's GCSE or above IBMS Certificate of Achievement Part 1 Special Skills & Knowledge Essential Follow protocols and instructions accurately High level of attention to detail Ability to concentrate for long periods Excellent communication skills, verbal and written Computer literate Desirable Microsoft office applications Experience Essential Clerical work Reception work Desirable Previous hospital laboratory experience Employment with public Interaction Special Requirements Essential Able to handle blood and body samples Able to lift and move multiple boxes /cartons of up to 20kg Able to work flexibly Able to participate in shift working, weekend working and bank holidays Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address University Hospital Of North Durham North Road Durham DH1 5TW Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)