We're recruiting We're looking for a Business Administration Assistant to complete a Level 3 qualification in Business Administration. Are you passionate about a career in administration? Do you want to make a difference in our community and positively impact the lives of adults with learning disabilities? Do you have a flair for creative ideas? We need a hardworking individual who’s ready to take ownership of their role and make it their own If this sounds like you, we’d love for you to apply. We offer a salary above the national apprenticeship wage, a friendly office environment, and great working hours. Communication · Overseeing the Wirral Mencap reception area including; greeting and signing-in visitors, providing refreshments when appropriate, notifying relevant staff of arrivals and dealing with basic inquiries · Taking calls, dealing with basic inquiries, taking messages, and passing on to relevant team member · Communicate with our beneficiaries including people with a learning disability, in person and over the phone to update them on services and arrange meetings · Ensure any public facing information is accurate and up-to-date including print media · Deal with any incoming/ outgoing post and monitor the info mail box · Promote Wirral Mencap and our services whenever possible Marketing · Use specialist programs (e.g., Canva) to create graphics/ media posts/ flyers · Assist with the publication of our bi-monthly newsletter · Use our website, Facebook and Twitter to keep people up-to-date and engaged with Wirral Mencap · Assist in updating our website using WordPress · Create accurate mailing lists Office Team Support · Provide administrative support across all services including volunteers · Assist with preparation of courses/ events/ training · Assist in organisation of meetings/ diary management · Assist in managing shared spaces i.e. Reception and meeting rooms · Scanning, photocopying, shredding and laminating · Maintain accurate and up to date individual and organisational records on database and paper based systems · Manage our membership renewal process · Maintain and collect data as required to feed into monitoring and evaluation General Admin support · Proactively assist with the smooth running of the office · Assist with minibus bookings · Assist with open up/close down of reception area/ offices at the beginning and end of the day · Abide by Wirral Mencap’s policies and procedures at all times · Carry out other duties appropriate to the role when requested by the Office Manager. Apprentice Administration Assistant – Find an apprenticeship – GOV.UK