Join an EU-based Colocation provider that is taking over the European market.
You will be a senior member of the team developing internal processes to optimise escalations and DC maintenance projects! You will also be heavily involved in the acquisition of new DCs.
Responsibilities:
1. Operations Standards
1. Implement an EMEA maintenance process/program and review process.
2. Define maintenance standards and develop a condition-based maintenance program.
3. Implement an EMEA incident, change, and escalation management process.
4. Establish a root cause review and action items for resolution.
5. Identify problems and risks associated with site operations.
6. Use data to mitigate, remediate, and avoid impacting incidents.
2. Data Center Design
1. Support the construction design team on operational identified problems to drive related design changes.
2. Advise the local operations team on the operational impact of changes and specifications based on identified problems.
3. Sales & Customer Fit-Out
1. Inform the sales and SE team on customer-impacting major change activities.
2. Support customer questions or RFI/RFP answers specific to maintenance, change, and problem management.
4. Systems and Systems Support
1. Develop knowledge of and learn business systems (e.g., Itop, BMS) within nLighten to assist the site team in ensuring required assets are captured and properly mapped between systems.
2. Drive automation for maintenance, change, and problem management.
5. Documentation
1. Ensure all maintenance activities are properly documented and tickets are created.
2. Identify missing system functionality and drive tool enhancements to solve it.
3. Be part of the development of an audit-ready documentation management system.
6. Training
1. Develop an EMEA maintenance training plan together with local OPS leads.
2. Develop trainings for new technology of data center facilities.
Skills/Must have:
1. Engineering power/controls background (certified Engineer preferred)
2. LV, MV Systems and Cooling plant
3. Previous experience within the workings of a data center would be an advantage
4. Working in cross functional Groups
5. Good English skills
6. Additional language skills would also be advantageous
Benefits:
10% bonus
Salary:
€120,000 gross per year (Maximum)
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