Repairs Administrator - Erith, DA8 - £28,000 per annum Are you experienced within the residential industry, and looking to take your next steps into an Administrator position? CBW are actively looking for an Administrator to join a fantastic team based in Erith, Kent. Briefoverview; Monday - Friday 8am - 5pm Office based Permanent position £28k per annum Qualifications: Experience: Proven track record in planning and scheduling within social housing contracts. Software Proficiency: Familiarity with repairs and maintenance software. Strong skill with Excel. Skills: Excellent time management and communication abilities. Responsibilities : Call Management: Oversee incoming calls on the system. Diary Management: Organize and manage operatives' schedules effectively. Administrative Duties: Perform general administrative tasks to support the team. Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations. Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations. Document Control: Ensure worksheets are received, verified, and accurately managed. KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs). Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work. Progress Tracking: Monitor jobs from initiation to completion. Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules. Supplier Organization: Coordinate with external supply companies to ensure material availability. On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines. Fast-paced Adaptability: Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades. If interested, please send your CV across to Abbie at CBW Staffing Solutions