Join us as an SNR Fraud Strategy Manager – Mortgage & Business Lending, which involves overseeing fraud risk management within business banking and mortgage applications. The role includes reviewing and refining policies and strategies to ensure they are aligned with business goals and regulatory requirements. You’ll work on managing the operations team, which handles fraud detection and prevention, and works closely with stakeholders such as product owners and risk assessment professionals to improve fraud prevention measures.
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
To be successful as a Fraud Strategy Manager, you should have experience with:
* In-depth knowledge of business and/or mortgage lending processes and controls.
* Proven experience in managing and mitigating fraud and fraud risk.
* Strong ability to collaborate effectively with stakeholders across various departments.
* Comprehensive understanding of mortgage and business lending products.
* Proficiency in data management and analytics, with advanced Excel skills for report creation and development.
Some other highly valued skills may include:
* Experience in leading policy sessions to drive improvements.
* Expertise in managing systems and rule sets related to policy frameworks.
Purpose of the role
To support the Risk Function in delivering its objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities.
Accountabilities
* Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes.
* Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness.
* Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
* Adherence to the Risk policy, standards, and frameworks, and maintaining a robust control environment.
Vice President Expectations
* To contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
* If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
* For an individual contributor, they will be a subject matter expert within their own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organisational risks, and strategic decisions.
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
* Manage and mitigate risks through assessment in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisation's functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work for business-aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem-solving processes.
* Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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